Practices meet patient demand for electronic communication
TAMPA, Fla. January 7, 2008 – To meet patient demand for secure, efficient, electronic communication and remain competitive, Front Range Center for Brain and Spine located in Fort Collins, Colorado, and NaturoMedica in Sammamish, Washington, were among the first practices nationwide to implement the newly released Sage Intergy Practice Portal.
Intergy Practice Portal, developed in partnership with Kryptiq Corporation, is a secure online system that enables practices to provide an online “face” to their patients, giving patients and practices improved ways to communicate. Unlike other portals, Intergy Practice Portal is fully integrated with the Sage Intergy suite of solutions. Patient requests made online through Intergy Practice Portal are routed directly to the Intergy and Intergy EHR workspace, with no redundant keying or switching between programs, saving administrative time and improving accuracy of information and patient service.
According to Front Range Practice Administrator, Nancy Timmons, that’s why her practice jumped at the chance to be a beta site for the new offering.
“We signed up immediately for Intergy Practice Portal,” said Timmons. “Anything our staff can do to enhance the experience of our patients—making communication better, more efficient—we embrace that.”
Intergy Practice Portal provides secure online communications solutions for patients through standard Web browsers, including for e-visits. Once logged in, patients can access real-time information and complete forms such as registration and medical history. Patients can request appointments or prescription refills, read messages from their providers, update demographic and insurance information, and much more.
Dr. Naomi Bryant says NaturoMedica’s patients are rapidly embracing the electronic communication tool. “We’re finding that our patients are taking a more participatory role in their healthcare and enjoy completing our extensive questionnaire in the comfort of their own homes,” Dr. Bryant shared. “We’re using secure messaging with patients to help clarify and fine tune patient treatment plans. It’s been our experience that after patients become accustomed to the idea of secure online healthcare, they enjoy the efficiency and convenience.”
Senior Vice President of Marketing for Sage Software Healthcare, Sharon Howard, says that adopting electronic communication technology such as Intergy Practice Portal demonstrates an organization’s commitment to its patients and their needs.
“We recognize that in today’s increasingly consumer-minded healthcare environment, patients want to be more connected with their healthcare providers,” she said. “We’ve developed Intergy Practice Portal to support this growing need. We wanted to ensure we offered a solution fully integrated with our Intergy practice management and EHR suite. That provides the greatest value to our customers and ultimately, to their patients.”
About Sage Software Healthcare, Inc.
Sage Software Healthcare, Inc., provides integrated Electronic Health Records, EDI applications and practice management systems to thousands of ambulatory care practices throughout North America. These systems enable physicians and practice managers to better manage their practices and improve profitability. Sage Software Healthcare, Inc. is based in Tampa, Fla., and is a division of Sage Software. For more information, please visit www.sagehealth.com or call (877) 932-6301.
About Sage Software
Sage Software supports the needs, challenges and dreams of nearly 2.8 million small and mid-sized business customers in North America through easy-to-use, scalable and customizable software and services. Our products support accounting, operations, customer relationship management, human resources, time tracking, merchant services and the specialized needs of the construction, distribution, healthcare, manufacturing, nonprofit and real estate industries. Sage Software is a subsidiary of The Sage Group plc, a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and now has 5.5 million customers and employs over 13,900 people worldwide.
About Kryptiq Corporation
Kryptiq is the leading provider of next generation healthcare connectivity solutions, enabling healthcare providers and health plans to utilize and share vital information effectively.
Organizations turn to Kryptiq's proven solutions for healthcare transformation to improve workflow, gain unparalleled access to information, and foster greater collaboration and communication among health plans, health care providers and consumers. For more information on the company, visit www.kryptiq.com.
About Front Range Center for Brain & Spine
Front Range Center for Brain & Spine is a four-location center based in Fort Collins, CO. The practice has four providers and sees approximately 3,500 new patients each year.
NaturoMedica is a premier provider of individualized, naturopathic healthcare. NaturoMedica provides highly personalized medical care in an environment that uses a collaborative approach, merging evidence-based natural medicine, conventional healthcare, and state-of-the-art technology. Doctors at NaturoMedica can provide a full range of primary care or work with your established physician to address specific health concerns.
Sage Software Healthcare Division